RETURN & REFUND POLICY

Thank you for choosing Eclipse Poke Cards, LLC for your Pokémon card purchases.

We strive to provide you with the best products and service. Please review our Return & Refund Policy carefully before making a purchase.

1. Returns

Because of the nature of products we sell, scams and counterfeit products are everywhere.  In order to protect ourselves and our buyers, all sales are final.  If there is a problem with your order, please contact us at sales@eclipsepokecards.com, or on one of our social media pages, to discuss options.

2. Exchanges

We are only able to exchange items before they are shipped out.  If you purchased the incorrect item by accident, please reach out to us ASAP so we can either issue a refund or exchange for a different item (at same value) prior to us shipping your order.  Once your order has been shipped, we are unable to initiate any exchanges.

3. Shipping

We take pride in the safe and careful packaging of your purchases.  Once we have shipped your products, we are not liable for any damage that is caused by the selected postal carrier.  If your package is missing or arrives damaged, please file a claim with the postal carrier that your order was shipped with.  If you need any information from us for your claim, please reach out to our email, or via our social media pages for assistance.  Each package is insured for up to $100.00.

4. Contact Us

If you have any questions about our return policy for Pokémon cards, please contact us at sales@eclipsepokecards.com

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Thank you for choosing Eclipse Poke Cards, LLC for your Pokémon card purchases! We appreciate your understanding and cooperation with our return policy.